Privacy Policy for Reddar.io

1. Introduction

Reddar.io ("we," "our," or "us") provides a SaaS platform that monitors public Reddit content to help users identify potential business leads. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service.

2. Information We Collect

2.1 Account Information

• Email address, name, and password when you register
• Billing information (processed securely by our payment provider Stripe)

2.2 Service Data

• Subreddits, keywords, and search parameters you configure
• Reddit data collected on your behalf (public posts, usernames, timestamps)
• Notes, tags, and interactions you add to leads within our platform

2.3 Technical & Usage Data

• browser type, device information
• Log data (pages visited, features used, timestamps)
• We use Vercel Analytics for anonymized usage analytics - no cookies are used

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To process transactions and send related information
• To send administrative alerts and updates
• To respond to customer service requests
• To improve, personalize, and expand our Service
• To analyze usage trends and preferences
• To prevent fraud, abuse, and security incidents

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We share information with:

• Payment processors (Stripe)
• Hosting providers (Vercel, etc.)
• Vercel Analytics for anonymized usage data
• Email service providers

4.3 Legal Requirements

We may disclose data if required by law, subpoena, or to protect our rights.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets.

5. Reddit Data Processing

• We only access publicly available Reddit data
• We comply with Reddit's API Terms of Use
• We do not store deleted Reddit content
• Users are responsible for complying with Reddit's rules when engaging with monitored users

6. Data Retention

• Account data: Retained while account is active
• Billing information: As required by accounting laws
• Reddit data: Cached for up to 30 days unless saved by user
• You may request deletion of your data at any time

7. Analytics (Vercel Analytics)

We use Vercel Analytics to collect anonymized usage data. This service:

• Does not use cookies
• Does not collect personal information
• Anonymizes IP addresses
• Respects Do Not Track headers

For more information, see Vercel's Analytics documentation.

8. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

9. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

Contact us at privacy@reddar.io to exercise these rights.

10. International Transfers

Data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

11. Children's Privacy

Our Service is not intended for users under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy. We will notify you of material changes via email or in-app notification.